Jillian Levick
Senior PR and Communications Manager
Robert Half Canada Inc.,
181 Bay Street, Suite 820,
Toronto, ON
M5J 2T3
www.roberthalf.ca
Infographics
2022 Salary Guide from Robert Half
Numbers Worth Knowing
3 Hiring Trends Administrative Managers Need to Know
Skilled support professionals are in demand.
The market is candidate-driven and salaries continue to go up.
Office support professionals are increasingly responsible for areas not traditionally thought of as administrative, assisting with tasks such as purchasing, social media and marketing.
Support staff are taking the lead with new technology.
Dispersed teams depend heavily on technology to keep connected. Administrative professionals are stepping in to teach teams how to use existing and emerging digital systems.
This includes mastering virtual tools such as presentation, messaging and collaboration software, and videoconferencing applications.
Companies seek robust customer service skill sets.
| In-demand expertise includes: |
| – Analytics software |
| – Help desk |
| – Live chat |
| – CRM |
Increasingly, organizations need bilingual customer support professionals.
| The hottest administrative jobs include: |
| – Administrative assistants |
| – Call centre managers |
| – Customer service specialists |
| – Data entry specialists |
| – Executive assistants |
| – Mortgage assistants |
| – Office managers |
| – Receptionists |
Get the numbers worth knowing at roberthalf.ca/en/salaryguide.
Robert Half Talent Solutions
© 2022 Robert Half Canada Inc. Numéro de permis du Québec AP-2000503. RHTS-0422-CAN-ENG